Firm-Wide blog

After a Fire, Part 2: Communicating With the Insurance Company

By Burg Simpson
December 19, 2012
1 min read

There are a number of ways to go about communicating with your insurance company. First, in person is always perfectly acceptable. I expect that many of you who have already been impacted by the tragic fires that we’ve seen in Colorado recently have already met on-site with the insurance adjuster. Perfectly fine.

What I strongly encourage each and every one of you to do is to keep a diary. Just make notes. And I encourage a paper diary, so it’s a document you can take with you, or a notebook you can take with you, even when you’re on-site.

  • Jot down the dates and times that you’re meeting with the insurance adjuster.
  • How long did the meeting last?
  • What did the insurance adjuster do?
  • What questions did you ask?
  • What were the answers that were given?
  • What questions did the adjuster ask?
  • What answers were you given?
  • Were there any promises made?

You will find that this will be an incredible resource for you as time goes on.

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